Our Privacy Pledge to You
As our user, you provide information about yourself. We believe it is our responsibility to safegard your personal information. We are committed to keeping your personal information confidential. We have developed the following privacy policy to ensure you the confidentiality you deserve. You have our promise that we will adhere to these guidelines.
Definition of Who's Who
We, our, and us, when used in this notice, means ASNPayments.com and any subdomain of ASNPayments.com (*.asnpayments.com). This website is managed by ASN Software (
https://www.asnsoftware.com) This is our privacy notice for our users. When we use the words “you” and “your” we mean users using our website.
The Information We Collect
We collect information about you from the following sources:
- Information you gave the auto dealer on applications or other forms during the purchase process of your vehicle
- Information about your transactions with us
- Information the auto dealer gave the finance company pertaining to your loan
- Up-to-date Information that your finance company continues to give ASN Software to keep this website accurate
- Any information you input in the online forms on this website - with the exception for credit card numbers and bank account numbers.
Information We Disclose About You
We do NOT disclose any information about you to anyone other than the finance company for your loan, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions. Payment account information entered in this website is transmitted securely to a 3rd party gateway for processing.
The Confidentiality, Security, and Integrity of Your Information
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information. Credit card numbers and bank account numbers are never stored on this site. They are securely transmitted only once to a 3rd party gateway and are referenced via a "token" later on.
The Confidentiality, Security, and Integrity of Your Information
We do NOT disclose any information about you to anyone other than the finance company for your loan, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions. Payment account information entered in this website is transmitted securely to a 3rd party gateway for processing.
Information About Former Customers
We do not disclose information about former customers except as permitted by law.
Protect Your Online Account Information
While we work to protect your privacy, you will also play an important role in protecting your accounts and personal information. Please take the following steps to ensure your account information is protected.
- Do not reveal your User Name or Password to anyone else. Your User Name or Password are designed to protect your personal information, but they will only work if you keep them to yourself.
- Change your Online password frequently.
- Don’t walk away from your computer if you are in the middle of an Online session.
- Once you have finished your session, log off before visiting other Internet sites.
- To assure the security of your account, be sure to click the Logout link (located in the top right corner of every page), clear your browser’s cache to erase any stored information and close your browser window. This is especially true if you are using a public Internet device.
- If you notice any suspicious or unusual activity related to any of your accounts, please email us at info@asnsoftware.com.
Password Security System
To keep unauthorized individuals from accessing your account by guessing your password, we have instituted a Password security system. If your Password is entered incorrectly five consecutive times, the user is temporarily “locked out” of the system. If you have accidentally locked yourself out of your account, please wait an hour or two and then try again.
Automatic Logoff
If you are logged on but do not perform an activity for 10 minutes, you will not be able to proceed until you log back in to the system.
Information Encoding
We use the latest encryption technology to ensure that your private information cannot be intercepted. Encryption is a way to rewrite something in code, which can be decrypted later with the right “key”. When you request information about your accounts, the request is sent encrypted. We decrypt your request and send information back to you in an encrypted format. When you receive the information, it is decrypted so that you can read it. The same secure method is used when sending payment account information to the payment gateway. The encryption method we use is called Secure Socket Layer (SSL). While on a secure page, the lock icon on your web browser will appear, indicating the connection is indeed encrypted.
Additional Security Measures
In addition to the above safe-guards, we have sophisticated firewalls and an authentication process to ensure that only authorized individuals are allowed to enter our system. We also have 24/7 network monitoring to further augment our security controls.
Email Communications
Please remember, email is not necessarily secure against interception, and you should be cautious when sending email with personal information. If your information is very sensitive, or includes personal or confidential information - such as your account or Social Security number - you may want to contact us by postal mail or telephone.